Politique d’expédition

Where do we ship?

• Canada Wide Only! 

 

When do we ship?

• Orders are processed and shipped the next business day. 

 

Shipping time frame

• We ship via Canada Post, UPS or other appropriate company and is dependent on your location and the service offered at checkout.

 

Shipping Information

• IMPORTANT: Please make sure to provide us with an accurate shipping address as we will not be responsible for any errors that occur during the shipping process and cannot provide refunds in these cases.  

 

Free Local Pick-up

• We offer free local Pick-up of your order by pre-arranged appointment, Monday through Friday, 10am to 6pm at Cavan Creek Market, 1535 County Rd. 10 Cavan, ON L0A 1C0.

 

Free Local Delivery 

• We offer free local Delivery of your order within 40km of 1535 County Rd. 10 Cavan, ON L0A 1C0 with a minimum $50 order before taxes.

 

Refund & Return Policy

• Please see our policy. 
  

 

Damaged or missing goods

• Once orders are collected by the courier we are no longer responsible for lost, stolen or damaged goods.  This will now be in the hands of the courier and you will need to follow up with them directly.

• Please keep track of the ETA of your order and don’t leave your shipment outside unattended for a lengthy amount of time.  If you require more support with this process please reach out to us and we will be happy to assist you.

 

Shipping delays

• In rare circumstances there can be shipping delays due to inclement weather, postal or courier strikes, Black Friday, Cyber Monday and peak holiday season. Refunds and or returns will not be given due to these delays.